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Video Business Processing
- Product Value
- Product Features
- Product Advantages
- Application Scenarios
- Customer Cases
- Latest News
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Full Coverage of Online Services
- Full electronic processing rate 98%
- Zero‑visit service rate 99%
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Low‑Cost Quick Integration
- Supports omnichannel SDK with lightweight integration
- Quick construction via low‑code platform, reducing development code by 90%
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Core Scenarios for Government & Enterprises
- 20+ optional flexible components
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Intelligent Ultra‑HD Quality
- Millimeter‑level processing, audio noise reduction
- 5‑dimensional and 20+ detail enhancement models improve image quality anti‑shake
- Memory increment less than 100M, original maximum video output size
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High Performance & Stability
- Weak‑network resistance
- Intelligent high‑concurrency scaling within <30s, ultra‑low latency
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Deeply Integrated Full‑Dimensional Communication
- VoLTE/VoNR connects internet with 4G/5G calls
- ZIM instant messaging ensures message delivery rate for groups over 10,000 users
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Massive Template Library for Rapid Scenario Construction- Customize the forms and processes for handling customer declaration/filling in business, supporting single form and multi form applications
- Solidify the general business processing process into "scenario templates" for quick reuse
- Appointment service processing function, creating inquiry appointment forms, user appointment reminders
- 20 types of basic, application, and atomic capability components, freely combined, flexible configuration forms
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Value‑Added Services to Improve Agent Service Quality- Support virtual avatars for both real and digital human seats
- Provide micro expression recognition, alert customers of negative emotional changes, and monitor the service attitude of the agents
- Detecting sensitive/prohibited words, ensuring compliance with service regulations
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Agent Workbench
More Efficient Interactive Tools- Management personnel monitor the working status of the seats in real-time, enter the room without perception, and quickly forcefully insert, remove, or terminate business in case of emergencies
- Main view and grid mode, supporting recording/storage/synthesis of multiple video streams
- The video process supports online chat, sending text, pictures, and files to assist with business processing
- Seat service evaluation, rating analysis, and optimization of service management
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Deep AI Integration
Intelligent Rich Assistant Toolset- Intelligent recognition and filling of documents, bank cards, and business licenses
- Based on intelligent voice technology ASR and TTS, intelligent voice broadcasting and recognition
- Convenient and commonly used tools: virtual background, snapshot, tagging, summary, electronic signature
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Self‑Developed Audio‑Video Infrastructure
Compatible with 15,000+ terminals including Xinchuang and HarmonyOS
Real‑time dynamic ultra‑high‑resolution enhancement
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VoLTE for Higher Business Efficiency
5G instant video communication with quick voice‑to‑video switch
Direct outbound calls via agent VoLTE services for efficient business development
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Direct Adaptation with Zero Development
Flexible input/output parameters and URL data callback
Lightweight SDK for flexible integration with existing systems
Rich practical SOPs, better understanding of the industry and business
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Government
Medical Reform Handling
Social Security Handling
Off‑site Filing
Household Registration Handling
Tax Services
Community Services
Administrative Approval
Business Consultation
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Banking
Corporate Banking
Personal Banking
Remote Banking
Remote Account Opening
Remote Due Diligence
Credit Card Activation
Loan Activation
Loan Sign‑off
A Major State‑Owned Bank
One of six major state‑owned banks | Headquarters‑level service provider
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Online business handling rate up 150%+ Institutional labor cost down 60% 300,000+ customers served monthly
Accelerate digital transformation of major state‑owned banks with AI‑powered audio‑video capabilities. In key scenarios such as remote banking video processing and policy change recording, we help clients rapidly expand online business channels while meeting regulatory requirements, achieve explosive growth in business volume, and significantly reduce labor service costs.
Bairen Life Insurance
Established for 15 years | about 380 branches nationwide
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New daily service volume breakthrough Improved policy change processing efficiency More convenient customer processing
Bairen Life needed an intelligent policy change video system for remote policy processing. It solves customer pain points including time constraints, long travel distances to branches, repeated trips due to incomplete documents, and difficulties for the elderly to use WeChat self‑service. It provides convenient and warm intelligent services, greatly reduces in‑branch visits, balances workload across branches, increases overall daily service capacity, and improves policy change processing efficiency.
More Customers
Video Business Processing
Build Virtual Business Hall · Digital Hall · Air Hall
- Real‑time Audio‑Video Platform + AI Capabilities + 5G‑VoLTE Technology
- Build once for more stable, clear and smooth audio‑video processing experience
- Empower government, finance and enterprises to create new paradigms of "cloud outlets" for remote face‑to‑face services anytime and anywhere
Product Value
- Development code reduced by 90%
- 20+ optional flexible components
- 20+ detail enhancement models for image quality improvement and anti‑shake
- Audio noise reduction 90%, millimeter‑level processing
- Intelligent high‑concurrency scaling >30s
- Ultra‑low latency >100ms
- 80% weak‑network resistance
- VoLTE/VoNR connects internet with 4G/5G calls
Product Functions
Product Advantages
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