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Integrated Platform for Full‑Link Intelligent Quality Inspection & Conversation Insights
Covering data collection and intelligent analysis across the full business chain from outreach, consultation, sales to after‑sales. It helps enterprises maintain compliance foundations during expansion, improve service and sales efficiency, and drive revenue growth.
Product Functions
  • Multi‑model Intelligent Quality Inspection
  • Omni‑channel Compliance Supervision
  • Intelligent ID Badge & Sales Assistant
  • Precise Customer Insights
Intelligent Outbound System - Ready‑to‑use Industry Solutions for Cost Reduction & Accuracy Improvement in Quality Inspection
Ready‑to‑use Industry Solutions for Cost Reduction & Accuracy Improvement in Quality Inspection
Enable instant quality inspection solutions to boost accuracy, reduce omission rate and cut manual review costs.

Ready‑to‑use industry solutions: Pre‑set standard quality inspection schemes for 50+ industries for one‑click deployment without configuration from scratch;

Multi‑model inspection: On‑demand combination including rule‑based primary screening, deep semantic judgment and agents for complex scenarios to avoid risk omission;

Automated rules: Automatically convert laws, regulations and policies into executable rules to reduce manual intervention;

One‑click iteration: Maintain rules and models with single‑sentence commands to rapidly optimize operational efficiency.

50 %

Quality Inspection Accuracy

40 %

Omission Rate

80 %

Rule Update Efficiency

30 %

Manual Review Costs

Intelligent Outbound System - Multi‑layer Risk Protection to Reduce Complaints & Improve Satisfaction
Multi‑layer Risk Protection to Reduce Complaints & Improve Satisfaction
Uphold compliance bottom line, cut business complaints, boost customer satisfaction and support more efficient management decisions.

Omni‑channel full‑coverage supervision: Full access to calls, online chats, videos, WeCom, live streaming and documents without blind spots

Multi‑level risk alerts: Automatic grading by violation severity; key monitoring for high risks, reminders for medium risks and preventive intervention for low risks

Visualized management decisions: Intuitive compliance and operational data reports to help managers make quick and efficient judgments

Human‑AI collaborative closed‑loop disposal: Intelligent reminders for violations/suspicious information plus manual review for seamless disposal workflows

65 %

Complaint Risks

30 %

Customer Satisfaction

40 %

Employee Operational Efficiency

90 %

Violation Filtering Rate

Intelligent Quality Inspection - Refined Sales Execution to Double Deal‑winning Capability
Refined Sales Execution to Double Deal‑winning Capability
Accelerate lead screening, accumulate high‑quality sales scripts, optimize sales behaviors, and ultimately improve deal‑winning rate and quality of business growth.

Customer demand insight: Intelligent ID badge records full conversations automatically, accurately capturing customer intentions and real needs to speed up lead screening

Knowledge base accumulation: Auto‑organize FAQs and SOPs for continuous iteration of sales scripts to better resonate with customers

Execution supervision: Quantified monitoring and scoring of key sales behaviors, supporting playback review and targeted follow‑up training

Improved operational efficiency: Boost transaction rates and sales efficiency to achieve high‑quality business growth

80 %

Lead Screening Efficiency

200 %

Sales Script Accumulation

90 %

Sales Management Efficiency

35 %

Deal‑winning Rate

Intelligent Quality Inspection - Dual‑driven by Conversations & Profiles for Decision‑making Growth Closed Loop
Dual‑driven by Conversations & Profiles for Decision‑making Growth Closed Loop
Tap value from communications, generate actionable strategies, accumulate reusable capabilities, and form a closed loop of "Insight‑Action‑Growth".

Precise customer insights: Sort out customer tags (industry/demands/pain points) and core needs to support product and marketing decisions

Intelligent sales strategies: Analyze highlights (high‑conversion behaviors) and vulnerabilities (churn risks) to output actionable follow‑up strategies

Knowledge base value release: Accumulate optimal scripts and solutions into reusable SOPs for continuous team capability improvement

Growth‑driven closed loop: Form a closed loop from insight to action to continuously boost conversion rates and sustainable business growth

200 %

FAQ/SOP Accumulation Volume

40 %

One‑time Service Resolution Rate

Product Advantages

Risk Multi‑layer Compliance Assurance

Intelligent Quality Inspection Safeguards Business Security

Every interaction may carry compliance risks in complex customer service and sales scenarios. Based on self‑developed LLMs and mature sensitive word libraries, it conducts full‑scale analysis on texts, voices, videos, images and documents to realize risk identification, graded alerts and automatic interception, enabling enterprises to maintain high‑standard compliance management amid rapid expansion.

65 %

Business Complaints

90 %

Violation Interception Rate

Efficiency Full‑link Operational Efficiency Improvement

Triple‑model Collaboration to Boost Overall Business Operational Efficiency

The triple‑model system (small models + LLMs + agents) conducts in‑depth analysis on multimodal data, accurately identifying process weaknesses and providing actionable optimization suggestions to achieve higher output with fewer resources, significantly improving service efficiency and sales execution.

40 %

One‑time Customer Service Resolution Rate

90 %

Sales Execution Efficiency

Technology Leading AI Capabilities Empower Businesses

Self‑developed LLMs & Voiceprint Recognition Drive Intelligent Upgrade

The self‑developed LLM production management platform, combined with industry‑leading voiceprint recognition and high‑quality ASR capabilities, supports online‑offline full‑scenario deployment, improving voice recognition and user positioning accuracy, and helping enterprises achieve all‑round intelligent upgrading from risk prevention and control to customer insight.

93 %

Recognition Accuracy

Experience Accumulated Industry Solutions

Deep Cultivation in Multiple Industries to Rapidly Meet Business Needs

With delivery experience across 50+ industries including automotive, finance, retail and education, and 6 major national delivery centers, we can rapidly deliver and iterate in diverse business scenarios to drive implementation and long‑term value creation.

6 Major

Delivery Centers for Rapid Response

50 +

Accumulated Industry Delivery Experience

2000 +

Selected by Customers & Market Leaders

Application Scenarios
Rich practical SOPs tailored to industries and businesses

Automotive

Store Visit Invitation

After‑sales Service

Showroom Reception

Consultation Hotline

Test Drive Arrangement

Complaint Handling

Finance

Tele‑sales

Online Business Processing

Customer Service

Post‑loan Management

Credit Review

After‑sales Follow‑up

Outlets Service

Insurance Face‑to‑face Sign‑in

Retail

Tele‑sales

Complaint Handling

Customer Service

Online Business Processing

After‑sales Follow‑up

Education

Tele‑sales

Customer Service

WeCom Sales

Online Business Processing

After‑sales Follow‑up

Customer Case
CLIENTS
  • Lantu Motors
  • Huafu Securities
  • CITIC Consumer Finance
  • Luckin Coffee
  • Ximalaya
  • Shiqiao Group
AI Quality Inspection-Lantu Motors

Lantu Motors

AI Sales Empowers High-End New Energy Brand Learn more

High-end new energy brand under Dongfeng, leading in 800V hybrid and intelligent driving

Lantu aims to break through in the competitive high-end new energy sector by improving customer experience and sales conversion. We helped build an intelligent quality inspection closed-loop for sales processes, achieving standardized execution and upgraded experience. Customer profile coverage +40%, objection handling pass rate +30%, SOP execution +50%, customer management efficiency +90%.

AI Quality Inspection-Huafu Securities

Huafu Securities

Industry’s First Large Model Quality Inspection Practice Learn more

State-owned financial institution in Fujian, innovator in digital risk control for securities

Securities has strict compliance requirements. We built a large-model intelligent quality inspection system for Huafu Securities, breaking small-model limitations and creating an industry benchmark, winning multiple awards.

AI Quality Inspection-CITIC Consumer Finance

CITIC Consumer Finance

Industry-Leading Full-Scale Compliance Quality Control Learn more

Leading licensed consumer finance institution powered by technology, serving over 10 million users

CITIC Consumer Finance needed to maintain compliance during rapid growth. We achieved 100% full inspection, structured VoC data, reduced complaint risks by 20%, upgraded from passive to strategic compliance.

AI Quality Inspection-Luckin Coffee

Luckin Coffee

Intelligent Complaint Prevention for 10,000 Stores Learn more

Fortune China Top 500, China’s first 10,000-store coffee chain with leading supply chain efficiency

Luckin faced compliance risks in rapid expansion. We built a dedicated complaint inspection model with 100% full monitoring, optimized control mechanisms, significantly reduced complaint rates and maintained brand reputation.

AI Quality Inspection-Ximalaya

Ximalaya

From Sampling to 100% Full Inspection Learn more

National audio platform with 100B+ plays, leading in AI+content matrix

Ximalaya used manual sampling with low coverage. We upgraded to 100% full inspection, processing 6,000+ recordings daily, solving 80% issues automatically, reducing labor by 60%, complaints -20%, accuracy 95%.

AI Quality Inspection-Shiqiao Group

Shiqiao Group

Reduce Red-Line Violations by 70% Learn more

Logistics digital giant covering 2,000+ counties in China

Shiqiao generated massive recordings with only 5% sampling. We built full inspection + intelligent early warning, reducing red-line violations from 100 to 30 per day, violations -70%, red-line recordings -90%, building industry-leading risk control.

More Customers

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AI‑powered · Era of Intelligent Quality Inspection

Leading Enterprises Are Using It. Start Your Intelligent Quality Inspection & Insight Journey Today

AI-drivenAI Quality Inspection

AI Empowers Service Compliance & Growth, Unleashes Potential of Quality Inspection & Insight
  • Address 3 Core Pain Points: Difficult to Monitor Compliance Risks · Difficult to Improve Service Efficiency · Difficult to Boost Sales Performance
  • Tri-Model Fusion: Large Model + Small Model + Agent, Full-Channel (Voice/Text/Video/Image/Document) 100% Comprehensive Analysis
  • All-in-One Solution: Quality Inspection + Insight + Empowerment, Reduce Costs, Ensure Compliance, Drive Growth

Product Functions

  • Multi‑model Intelligent Quality Inspection
  • Omni‑channel Compliance Supervision
  • Intelligent ID Badge & Sales Assistant
  • Precise Customer Insights
Intelligent Outbound System - Ready‑to‑use Industry Solutions for Cost Reduction & Accuracy Improvement in Quality Inspection
Ready‑to‑use Industry Solutions for Cost Reduction & Accuracy Improvement in Quality Inspection
Enable instant quality inspection solutions to boost accuracy, reduce omission rate and cut manual review costs.

Ready‑to‑use industry solutions: Pre‑set standard quality inspection schemes for 50+ industries for one‑click deployment without configuration from scratch;

Multi‑model inspection: On‑demand combination including rule‑based primary screening, deep semantic judgment and agents for complex scenarios to avoid risk omission;

Automated rules: Automatically convert laws, regulations and policies into executable rules to reduce manual intervention;

One‑click iteration: Maintain rules and models with single‑sentence commands to rapidly optimize operational efficiency.

50 %

Quality Inspection Accuracy

40 %

Omission Rate

80 %

Rule Update Efficiency

30 %

Manual Review Costs

Intelligent Outbound System - Multi‑layer Risk Protection to Reduce Complaints & Improve Satisfaction
Multi‑layer Risk Protection to Reduce Complaints & Improve Satisfaction
Uphold compliance bottom line, cut business complaints, boost customer satisfaction and support more efficient management decisions.

Omni‑channel full‑coverage supervision: Full access to calls, online chats, videos, WeCom, live streaming and documents without blind spots

Multi‑level risk alerts: Automatic grading by violation severity; key monitoring for high risks, reminders for medium risks and preventive intervention for low risks

Visualized management decisions: Intuitive compliance and operational data reports to help managers make quick and efficient judgments

Human‑AI collaborative closed‑loop disposal: Intelligent reminders for violations/suspicious information plus manual review for seamless disposal workflows

65 %

Complaint Risks

30 %

Customer Satisfaction

40 %

Employee Operational Efficiency

90 %

Violation Filtering Rate

Intelligent Quality Inspection - Refined Sales Execution to Double Deal‑winning Capability
Refined Sales Execution to Double Deal‑winning Capability
Accelerate lead screening, accumulate high‑quality sales scripts, optimize sales behaviors, and ultimately improve deal‑winning rate and quality of business growth.

Customer demand insight: Intelligent ID badge records full conversations automatically, accurately capturing customer intentions and real needs to speed up lead screening

Knowledge base accumulation: Auto‑organize FAQs and SOPs for continuous iteration of sales scripts to better resonate with customers

Execution supervision: Quantified monitoring and scoring of key sales behaviors, supporting playback review and targeted follow‑up training

Improved operational efficiency: Boost transaction rates and sales efficiency to achieve high‑quality business growth

80 %

Lead Screening Efficiency

200 %

Sales Script Accumulation

90 %

Sales Management Efficiency

35 %

Deal‑winning Rate

Intelligent Quality Inspection - Dual‑driven by Conversations & Profiles for Decision‑making Growth Closed Loop
Dual‑driven by Conversations & Profiles for Decision‑making Growth Closed Loop
Tap value from communications, generate actionable strategies, accumulate reusable capabilities, and form a closed loop of "Insight‑Action‑Growth".

Precise customer insights: Sort out customer tags (industry/demands/pain points) and core needs to support product and marketing decisions

Intelligent sales strategies: Analyze highlights (high‑conversion behaviors) and vulnerabilities (churn risks) to output actionable follow‑up strategies

Knowledge base value release: Accumulate optimal scripts and solutions into reusable SOPs for continuous team capability improvement

Growth‑driven closed loop: Form a closed loop from insight to action to continuously boost conversion rates and sustainable business growth

200 %

FAQ/SOP Accumulation Volume

40 %

One‑time Service Resolution Rate

Product Advantages

Risk Multi‑layer Compliance Assurance

Intelligent Quality Inspection Safeguards Business Security

Every interaction may carry compliance risks in complex customer service and sales scenarios. Based on self‑developed LLMs and mature sensitive word libraries, it conducts full‑scale analysis on texts, voices, videos, images and documents to realize risk identification, graded alerts and automatic interception, enabling enterprises to maintain high‑standard compliance management amid rapid expansion.

65 %

Business Complaints

90 %

Violation Interception Rate

Efficiency Full‑link Operational Efficiency Improvement

Triple‑model Collaboration to Boost Overall Business Operational Efficiency

The triple‑model system (small models + LLMs + agents) conducts in‑depth analysis on multimodal data, accurately identifying process weaknesses and providing actionable optimization suggestions to achieve higher output with fewer resources, significantly improving service efficiency and sales execution.

40 %

One‑time Customer Service Resolution Rate

90 %

Sales Execution Efficiency

Technology Leading AI Capabilities Empower Businesses

Self‑developed LLMs & Voiceprint Recognition Drive Intelligent Upgrade

The self‑developed LLM production management platform, combined with industry‑leading voiceprint recognition and high‑quality ASR capabilities, supports online‑offline full‑scenario deployment, improving voice recognition and user positioning accuracy, and helping enterprises achieve all‑round intelligent upgrading from risk prevention and control to customer insight.

93 %

Recognition Accuracy

Experience Accumulated Industry Solutions

Deep Cultivation in Multiple Industries to Rapidly Meet Business Needs

With delivery experience across 50+ industries including automotive, finance, retail and education, and 6 major national delivery centers, we can rapidly deliver and iterate in diverse business scenarios to drive implementation and long‑term value creation.

6 Major

Delivery Centers for Rapid Response

50 +

Accumulated Industry Delivery Experience

2000 +

Selected by Customers & Market Leaders

Rich Practical SOPs, Industry‑focused & Business‑oriented

    Finance

    Credit Card Promotion

    Bill Collection

    Investment Advice

    Repayment Reminder

    Claim Progress Feedback

    Financial Planning

    Automotive

    Test‑drive Invitation

    Vehicle Sales Promotion

    After‑sales Follow‑up

    Fault Handling & Service Consultation

    Retail

    Marketing Promotion

    Order Payment Reminder

    Customer Care

    Promotion Alert

    Delivery Appointment

    Old Customer Re‑engagement

    Order Confirmation

    Customer Follow‑up

    Government Services

    Multi‑type Fraud Early Warning

    Anti‑fraud Lecture Invitation

    Fraud Dissuasion

    Traffic Violation Notification

    Bank Card Freeze Notice

    Public Service Information Notice

Customer Case

  • Lantu Motors
  • Huafu Securities
  • CITIC Consumer Finance
  • Luckin Coffee
  • Ximalaya
  • Shiqiao Group

Lantu Motors

AI Sales Empowers High-End New Energy Brand

High-end new energy brand under Dongfeng, leading in 800V hybrid and intelligent driving

Lantu aims to break through in the competitive high-end new energy sector by improving customer experience and sales conversion. We helped build an intelligent quality inspection closed-loop for sales processes, achieving standardized execution and upgraded experience. Customer profile coverage +40%, objection handling pass rate +30%, SOP execution +50%, customer management efficiency +90%.

Learn more

Huafu Securities

Industry’s First Large Model Quality Inspection Practice

State-owned financial institution in Fujian, innovator in digital risk control for securities

Securities has strict compliance requirements. We built a large-model intelligent quality inspection system for Huafu Securities, breaking small-model limitations and creating an industry benchmark, winning multiple awards.

Learn more

CITIC Consumer Finance

Industry-Leading Full-Scale Compliance Quality Control

Leading licensed consumer finance institution powered by technology, serving over 10 million users

CITIC Consumer Finance needed to maintain compliance during rapid growth. We achieved 100% full inspection, structured VoC data, reduced complaint risks by 20%, upgraded from passive to strategic compliance.

Learn more

Luckin Coffee

Intelligent Complaint Prevention for 10,000 Stores

Fortune China Top 500, China’s first 10,000-store coffee chain with leading supply chain efficiency

Luckin faced compliance risks in rapid expansion. We built a dedicated complaint inspection model with 100% full monitoring, optimized control mechanisms, significantly reduced complaint rates and maintained brand reputation.

Learn more

Ximalaya

From Sampling to 100% Full Inspection

National audio platform with 100B+ plays, leading in AI+content matrix

Ximalaya used manual sampling with low coverage. We upgraded to 100% full inspection, processing 6,000+ recordings daily, solving 80% issues automatically, reducing labor by 60%, complaints -20%, accuracy 95%.

Learn more

Shiqiao Group

Reduce Red-Line Violations by 70%

Logistics digital giant covering 2,000+ counties in China

Shiqiao generated massive recordings with only 5% sampling. We built full inspection + intelligent early warning, reducing red-line violations from 100 to 30 per day, violations -70%, red-line recordings -90%, building industry-leading risk control.

Learn more
More customers
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